At Alpha Industries Shop, we ensure your urban-outdoor gear reaches you wherever your expeditions take you. From Cambridge to global destinations, our delivery options are designed for the modern explorer who values both speed and reliability.
Shipping Options
Delivery Time: 10-15 business days after dispatch
Cost: £12.95 flat rate
Ideal for urban adventurers who need their gear promptly. Tracked door-to-door service with signature confirmation.
Delivery Time: 15-25 business days after dispatch
Cost: Free on orders over £50
Perfect for planned expeditions where you can wait a little longer. Eco-conscious packaging with basic tracking.
All orders undergo our rigorous 1-2 day quality check before dispatch – because every Alpha Industries product must meet our standards before beginning its journey to you. Weekend orders ship Monday.
Global Coverage
We ship worldwide to urban explorers and outdoor enthusiasts across 150+ countries. Currently excluding select Asian regions and remote locations (full list available at checkout).
Customs duties may apply for international orders – we recommend checking your local regulations before ordering military-inspired jackets or technical outdoor gear.
Returns & Expedition Protection
Not satisfied with your gear’s performance? Our 15-day return policy has you covered:
- Items must be returned in original condition with tags attached
- Return shipping costs are the responsibility of the customer
- Refunds processed within 5 business days of receipt
- Exclusions apply to customized items and opened grooming products
Tracking Your Adventure Gear
All shipments include tracking numbers emailed upon dispatch. For DHL/FedEx orders, real-time tracking shows your package’s journey from our Cambridge hub to your location.
Pro Tip: Download the carrier’s app for push notifications when your Alpha Industries jacket or outdoor accessories are out for delivery.
Need expedition-specific delivery advice? Our urban-outdoor specialists at [email protected] can recommend the optimal shipping solution for your adventure timeline.